Product Strategy & UX Research
Creating experiences that people love by understanding customers, shaping business strategies and embracing rapid innovation
"Nick has demonstrated a clear commitment to the art of UX research, working on a variety of qual and quant programmes. I've been impressed by his authenticity, work ethic and collaborative attitude, all of which is well received by colleagues and stakeholders."
Ash Snook - Head of Product Design & Research, Vodafone Smart Tech
"Nick added so much value to the work he was across, as well as being critical in helping us build our company. Not only a phenomenal researcher, and able to dream up digital customer propositions with ease, he also turned his hand to operationalising so many areas of our business."
Glen Duncan - Operations Director, 383
"Nick has always been a creative powerhouse who can be trusted to engage with even the flimsiest of briefs and generate compelling and actionable ideas and strategies. He is a multifaceted all-rounder who can be trusted to bring a fresh perspective to any project."
Alex Hryniewicz, Director of Content, Little Dot Studios
Webinar: Validation & innovation
I chat to Brid Brosnan, Innovation Officer at the British Red Cross, about testing and validating ideas
Blog: How I became a Product Strategist
How, after 15 years in broadcasting, a career pivot brought me to the work of UX and product strategy
Blog: The power of 'platform' models
How evolving from a 'pipeline' into a 'platform' could revolutionise your business and disrupt your industry